Reference

How bdtk333 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to request deletionDirect contact for data queries
bdtk333 How bdtk333 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We use SSL encryption on every page where your data moves — account login, payment entry and support forms all run over secured connections. Your account password is hashed and is never readable by our staff. We keep your data for as long as your account is active and for any additional period required under applicable law in eligible regions. When your data is no longer needed, we delete or anonymise it.

Payment Data Separation

Your bKash, Nagad and Rocket wallet references are stored in a separate data layer, accessible only during deposit and withdrawal processing — not visible to general account staff.

Cookie Controls

You can adjust cookie preferences from the consent banner or from your browser settings. Disabling analytics cookies does not affect your ability to log in or make transactions.

Account Security Steps

Every login from a new device triggers an OTP verification to your registered mobile number. This step protects your account even if your password is exposed elsewhere.

Data Retention and Deletion

We retain account records for the period required by applicable obligations in eligible regions. Once that period passes, your personal data is deleted or fully anonymised from our systems.

PRIVACY CONTACT PATHS

Reach Us About Your Data

You can raise a privacy request — to access, correct or delete your data — through any of the channels below. Our team logs every privacy request separately from general account queries so nothing slips through. Response times depend on request complexity, but we acknowledge every submission as soon as it arrives.

Live Chat Open the chat widget from any page on bdtk333. State that your query is a privacy request and our team routes it to the right handler.
Email Support Send your data request to our support email address found in your account settings. Include your registered mobile number for faster verification.
Account Help Centre Log in, go to Account Settings, and use the Help Centre form. Select the Privacy and Data category so the request reaches our data team directly.

Common Questions About Your Privacy at bdtk333

These are the questions our support team receives most often about data and privacy. If your question is not here, use the live chat or Account Help Centre to send it directly to our data team.

We collect your name, contact details, registered mobile number and any identity documents needed to verify your account. Payment wallet references for bKash, Nagad or Rocket are stored separately for transaction processing only.

Yes. Log in, go to Account Settings and submit a request via the Privacy and Data category in the Help Centre. We acknowledge your request and provide a data summary within the period required by applicable law.

Contact us via live chat or email support and state clearly that you want your data deleted. We process deletion requests after identity verification and after any mandatory retention period has passed.

We do not sell your data. We share it only with processors who help us run the platform — such as payment routing for bKash and Nagad — and those processors work under data-handling agreements aligned with this policy.

Cookies remember your session, language preference and last-visited section of the lobby. You can adjust or refuse non-essential cookies from the consent banner. Turning off analytics cookies does not block your login or transactions.

Reach our data team through the live chat widget or via email found in your account settings. Select the Privacy and Data category so your concern is handled separately from general account support queries.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.